MEMBER ZONE

MEMBERSHIP PRICES

$50 Spider Monkey (1 Adult)

$65 Sun Bear (2 Adults)

$85 Paraje Pals (1 Adult & up to 5 Children)

$95 Wolf Pack (2 Adults & up to 5 Children)
$120 Tiger Team (2 Adults & up to 5 Children and 1 Adult Guest)
$125 Critter Club (2 Adults & up to 5 Children) Plus 2 one day tickets
Thank you for supporting the El Paso Zoo, your purchase of our memberships is a big contributor to helping give our animals what they need.

Your membership benefits include free admission to all zoo daytime events during our regular hours of operation.  Occasionally, the Zoo will have special after hours’ events that are not included as part of your membership.  Please refer to the back of your membership card.

**Exclusions May Apply for Special Programs and Events**

Join the Annual Zoo Membership!

With over 1,000 animals, green spaces and a growing number of special attractions, there’s always something to see and do at the El Paso Zoo. As a Zoo member, you’re free to explore and enjoy the Zoo as often as you’d like, all year long. Zoological Society Membership is an annual pass to the El Paso Zoo. It’s a great way to save money and makes memories. Membership isn’t just great for your family – it benefits the whole Zoo. Memberships are an important source of funding for the Zoo. They help support the day to day demands of animal care, as well as wildlife conservation, education programs, veterinary equipment, zoo marketing/publications, and capital improvements.” A friendly, family fun place for everyone.

MEMBERSHIP CATEGORIES

El-Paso-Zoological-Society

Military (with I.D) receive $5.00 discount on annual membership

PURCHASING YOUR MEMBERSHIP

You can become a zoo member today by doing one of the following:

  • Filling out our online membership information at http://www.elpasozoosociety.org
  • Stopping by the Zoo’s main entrance at the membership information office
  • Or by phone at (915) 212-0245.

MEMBERSHIPS ARE NON-REFUNDABLE AND NON-TRANSFERABLE

MEMBERSHIP FAQ

Answers to some of the common membership questions

Q: WHERE CAN I PURCHASE A MEMBERSHIP THE DAY OF MY VISIT?

A: At our Members Office at front gate (spring & summer)
Please be prepared to fill out an application.

Q: HOW OLD MUST I BE TO HAVE A MEMBERSHIP?

A: You must be 18 years old to have a membership. Children will be listed in the total family count.

Q: HOW MANY PEOPLE CAN BE ON A MEMBERSHIP?

A: That depends on the membership level…
Spider Monkey membership allows only one adult on the membership.
Sun Bear membership allows two adults (same household) on the membership.
Paraje Pals allows up to one adult and their 5 children 17yrs and under. (We ask that you include only the children that reside with you)
Wolf Pack allows two adults and their 5 children 17yrs and under.(We ask that you include only the children that reside with you)

Please visit our membership office for more membership levels.

Q: HOW CAN I UPGRADE MY MEMBERSHIP?

A: You can upgrade your membership three months from date you purchased your membership at our membership office at the front entrance.
For Example: A membership purchased on 3/6/14 can be upgraded before 6/30/14.

Q: I HAVE A ‘’TIGER TEAM” MEMBERSHIP THAT ALLOWS A GUEST. CAN MY GUEST USE MY MEMBERSHIP CARD WITHOUT ME?

A:No, an Adult Member must be present for any guest to be admitted with your “Tiger Team” membership.

Q: WHY DO WE HAVE TO PRESENT PHOTO ID WITH OUR MEMBERSHIP CARDS?

A: We ask that all adults present their photo ID to prevent misuse of the memberships. This prevents transfer of membership benefits to non-members and lost cards from being used by others.

Q: CAN I BRING SOMEONE ELSE IF THE SECOND ADULT ON MY MEMBERSHIP CANNOT ATTEND?

A: No, memberships are non-transferable. Only adults listed on the card are admitted with photo ID.

Q: CAN MY CHILDCARE PROVIDER OR NANNY USE MY MEMBERSHIP CARD TO BRING MY CHILDREN?

A: No, unless you have the “Tiger Team” membership and you name the Adult Guest.

Q: HOW DO I RECEIVE A DISCOUNT AT THE SAFARI OUTFITTER GIFT SHOP?

A: Present your valid membership card and photo ID before you make your purchase for a 10% discount.

Q: WHY DO YOU WANT MY EMAIL ADDRESS?

A: We ask for your email for the sole purpose of keeping you as a member up to date with Zoo happenings. We send out an email once a month to keep them informed of special events, animal news, special presentations, and closures.

Q: HOW LONG WILL I HAVE TO WAIT FOR MY ONLINE MEMBERSHIP CARD PURCHASE?

A: Membership cards usually take one to two weeks to process from date of purchase.

Q: I HAVE NOT RECEIVED MY MEMBERSHIP CARDS. WHAT DO I DO?

A: Call the membership office at (915)212-0245. Let us know your name and the date of purchase. We will send your card after processing, verifying payment and mailing information with you.

Q: MY NAME IS SPELLED WRONG ON MY CARDS OR MY ADDRESS IS WRONG. HOW IS THIS CORRECTED?

A: Call the membership office at (915)212-0245. Let us know your membership number and the corrections. Or let us know at the membership office on your next visit. We will update your account.

Q: I LOST MY MEMBERSHIP CARD. HOW DO I GET A REPLACEMENT?

A: Membership cards are required for entry with Photo ID. Replacements are $5, unless we are correcting an error call 915-212-0245.

Q: HOW LONG IS MY MEMBERSHIP VALID?

A: All memberships expire at the end of the month, one year from date of purchase.
Ex) Purchase Date 3/4/14 will Expire 3/31/2015

Q: WHAT HAPPENS IF I RENEW MY MEMBERSHIP EARLY?

A: Your membership will be extended one year past your current expiration date.
Your expiration date will not be negatively affected, you will not “lose” a month.

Q: MY MEMBERSHIP EXPIRED. NOW WHAT?

A: If your membership has lapsed, your new expiration date will be one year from the new purchase date. Just call (915)212-0245 to renew or go online at http://www.elpasozoosociety.org/.

Q: CAN WE USE OUR MEMBERSHIP AT OTHER ZOOS?

A: Yes. We have a list of over 100 reciprocal zoos that will allow you discounted admission. Please be aware that some zoos only reciprocate 2 adults/2 children on a membership and may restrict the number of children admitted at the discounted rate. “Plus” guests are not usually honored at other zoos. Not all zoos participate in this program. Please call ahead before you travel.

IF YOUR QUESTION HAS NOT BEEN ADDRESSED HERE, PLEASE CALL OUR MEMBERSHIP OFFICE AT (915) 212-0245 BEFORE YOU MAKE YOUR PURCHASE.

MEMBERSHIP BENEFITS

  • Free admission to the El Paso Zoo all year-round during zoo hours
  • Discount admission to over 100 other Zoos and Aquariums across the country
    Learn More
  • E-mail to exclusive members-only events throughout the year including EggstravaganZoo, Party for the Planet, Reptilia, Boo at the Zoo and much more…
  • Society members receive discount at The Safari Outfitters – Gift Shop
  • Society members get discount on African Star Train
  • Members will receive a free decal (zoo sticker).
  • Discount on summer zoo

MEMBERSHIP POLICIES

  • Both Adults Listed on membership card must show a photo ID.
  • Membership cards can NOT be used to bring groups of kids for school, camp , day care, or church GROUPS. Only the adults can come in , and the kids will have to come in with their registered class or group. This is a family membership.
  • Memberships cards are NON-TRANSFERRABLE.
  • Children must be 17yrs and under.
  • Anyone 17yrs and under must be present with a registered adult in order to come in with the membership card.
  • Adult Guest on the Tiger Team Membership must be present with at least ONE of the registered adults on the card.
  • Additional Membership cards are $5.00

 

We accept Visa, Master card and Discover.
Contact us Today!

Policies:

IMPORTANT EL PASO ZOO POLICIES AND PROCEDURES

Do not bring radios, tape or CD players, roller-blades, roller-skates, skateboards, scooters, bicycles or balls onto the El Paso Zoo grounds.

Pets are not allowed on El Paso Zoo grounds. If service animals are planned to be part of the group, please let the Zoo know in advance by calling 915-212-0966.

The El Paso Zoo reserves the right to escort disruptive individuals from the Zoo grounds.

Profanity, vulgar language, obscene gestures, and disruptive, rowdy behavior are not permitted. Kindly limit cell phone use to common areas away from animal exhibits or other guests.

Walk, DO NOT run. Pick up after your group. Quietly enjoy your visit and respect those around you. Smoking, alcohol, drugs and weapons are strictly prohibited. Use public pathways, do not trample plants or flowers, nor cross barriers. Do not bring glass containers or balloons into the El Paso Zoo.

For safety of all guests – No sitting, climbing on or hanging on the fences, walls or trees. If you touch education animals as part of an animal encounter program on zoo grounds, avoid touching your eyes, nose or mouth and wash your hands, especially before eating. For the safety of the animals – Do not feed or tease El Paso Zoo animals including wild animals like pigeons and squirrels. Please do not enter restricted areas or hold doors open when entering or leaving the Americas Aviary.

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