KNOW BEFORE YOU GO

We are excited to see our guests reconnecting with nature and enjoying some outdoor family fun at the
El Paso Zoo!

Hello Zoo Family, Friends, Fans, and Animal Lovers!

Our mission is the same, but our methods have changed. There will be some slight changes to your zoo experience to ensure that our guests have a fun and safe visit. All of these changes are designed to minimize the spread of COVID-19.

Temporary New Hours

Monday and Tuesday: Closed

Wednesday – Friday: 9:30 am – 3:00 pm (last ticket and last member check-in at 2:00 pm)

Saturday – Sunday: 9:30 am – 5:00 pm (last ticket and last member check-in at 4:00 pm)

 PAWSITIVE CHANGES THROUGHOUT THE ZOO

  • Online admission ticket sales are temporarily disabled. If you or your guest need to purchase admission tickets to the Zoo, tickets can be purchased at the front gate.  Members and non-members do not need to make a reservation to be admitted to the Zoo.
  • If you have any questions regarding the status of your membership, please call (915) 212-0245 and our Zoo Society staff will assist you.
  • Face masks for guests ages 3 and older are highly encouraged when you visit the El Paso Zoo.
  • For your convenience and safety, there will be hand-sanitizer stations available.
    • Zoo staff will be regularly cleaning and disinfecting.
  • Bathroom facilities are open and will be cleaned regularly.
  • Don’t forget to wash your paws often.
  • Social distancing markers will be placed throughout the Zoo.
    • Please maintain a safe distance of 6-feet from the nearest guest that is not in your wolf pack during your visit.
  • One café will be open with limited food options.
    • Mobile food ordering is available for the Grasslands Café. Please use the QR code to order food.
    • The Grasslands Café will regulate the number of people inside to help maintain location occupancy.
    • You are still welcome to bring in your cooler. Glass, alcohol, and single use plastic are not allowed.
    • Kiosks with food and water will be available throughout Zoo grounds.
    • Picnic seating is limited.
  • Retail locations, such as the Safari Outfitters Gift Shop, will be open.
    • Capacity into the Gift Shop will be limited.
    • Inventory at the Gift Shop will be limited.
    • Kiosks with various Zoo novelties will be available throughout Zoo grounds.
  • Due to limitations, the following spaces and animal interactions will be closed:
    • African Star Train
    • Copper Canyon Ropes Course
    • South American Pavilion
    • Giraffe feedings
    • El Paso Water Utility Discovery Center
  • Areas open:
    • Foster Treehouse Playground
    • El Paso Electric Kalahari Research Station
    • Flash Flood demonstration
    • Wildlife Amphitheatre (limited seating; there will not be any animal presentations)
    • Hunt Family Desert Springs Splash Pad
    • Hunt Family Endangered Species Carousel
    • Asia Forest Complex
    • Aviary
    • Ranch House

Are you a member? Check out the Member Zone to learn more about our frequently asked questions.

To make your next visit the best experience possible, please plan your visit ahead of time. We are in constant communication with state and local officials to ensure that we are operating responsibly.